existing Skype for Business account. Skype for Business hat's happening today? . How to set custom presence states in Skype for Business on ... Invisible. Final status: We've determined that a configuration issue was causing user presence to show as unknown in Microsoft Teams. If deleting the local cache doesn't work, have someone with admin rights sign into the machine and rename her Windows profile directory (C:\users\userfolder.bak). Is there some way to read this locally on my laptop with any programming language, like python? Skype for Business lets you quickly connect with others across your company or people around the world. The status will now be displayed for . You need to configure the proper capabilities and settings at the account level, and at the domain level, with policies. Select Configuration Information, a new window will open. Microsoft teams will completely replace the SKYPE for business Online in future. I have the plugin installed for outlook and it seems to be operational but it seems teams status is based on activity on the device it is running not based off of my calendar/appointments. Answer (1 of 7): I will tell you the best and the simple way. If you wish to remove the Suggested Contacts results, right-click on the incorrect result and select Open Outlook Contact Card. To track this issue, see: [Microsoft/BotBuilder] Bot status is "Unknown" on Skype for Business #3017 In Islands mode, teams messages go to teams and skype messages go to skype, no interop. Using the Skype for Business admin center Go to the admin center > Admin centers > Skype for Business. Re: Unified Presence in SfB and Teams. Check the articles below to configure User Profile Service Application and Sucnronization: Create a User Profile service applications in SharePoint Server This video shows you how to allow Skype for Business users to both contact people on other Skype for business domains and also allow users to communicate wit. Click on your current status, then select the status that reflects your current availability. Re: Presence in Outlook when only using Teams. I have a client who has office 365 small business premium (some users are on essentials) who want to use skype to connect with clients. From the drop-down menu, select Add a Contact in my Organization. I recently installed Mitel MiCollab software had not noticed that the presence icons in Outlook had disappeared about the same time. The three most common status indicators are green, red, and yellow, which mean Available, Busy, and Away.. Skype for Business changes these indicators based on your activity and Outlook calendar. In Skype for Business, much like in other communication and instant messaging applications, you're able to convey information about your current status-for example, whether you're free or busy.This information in Skype for Office 365 is part of "presence," conveyed by an availability status and a color-coded presence indicator that appears next to your picture or name. To your contacts, the last time your status was set to active or do not disturb is shown under your chat header as Last seen - days, hours, or minutes ago. We are currently working to fix this issue. It doesn't find the users in the skype directory. Start Internet Explorer, and then paste the URL into the address bar. It works for Lync and Skype for Business. For best results to add a person to your Skype for Business contact list, select the result with a Presence indicator and/or [Last Name, First Name] format. Impact: Users may have seen a presence unknown status for all users in Microsoft Teams. This information can be shared with your Skype4B connections by changing your status using the color-coded presence indicator that appears next to your picture or name. Process. This will make it so that you can login to the Skype for Business client using your email address . Note If you experience issues about Skype for Business presence in SharePoint Online lists or libraries that are using the classic list or library experience, see Lync presence is unavailable or missing on SharePoint sites . His sip is sip:user@testgroup.com in skype server. Your presence status is hidden so that you appear to be offline but calls and messages aren't blocked. We are currently working to fix this issue. If it is still Presence unknown, you can try deleting the cache of Skype for Business and try again. When searching for users in Skype 2016 and Lync 2013 we are getting a status for users "Presence Unknown". Working with the identity and access team, we updated the Azure AD Connect synchronization to ensure that the SIP attributes on the local accounts were included and BOOM - two-way presence! Click the gear icon in the upper-right corner of the Skype for Business client, click File menu, and then click Sign Out. Unsurprisingly, you use federation to enable on-premise communication with Skype for Business Online. Presence is unknown for an external contact. The licenses are purchased through BT, we do have normal officer 365 admin portal. In Skype for Business, you can see if your co-workers are available, or change your own status. 2. If the Skype for Business user didn't start the migration to Teams yet, the presence will be unknown (as in my screenshot above) Skype for Business OnLine. William Shelby Available Set Your Location o Find someone RELATIONSHIPS GROUPS FAVORITES STATUS NEW Christian Boman OTHER CONTACTS O - Presence unknown To add contacts, drag from another group or add from search. We completed the in-depth testing and we are now able to migrate all users from Skype for Business Server to Office 365 Skype for Business Online. Everyone else will see gray (offline) or white (presence unknown). we discovered that the contacts in Teams that were displaying status "unkown" were all contacts imported from (the no longer available) Skype, if you delete the contacts and add them back the status will display properly. 1. Teams only people can't see when S4B users are in a call. Verify connectivity to Exchange Web service is available. 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